What is Telehealth Therapy and How Does it Work?

Telehealth therapy is becoming an increasingly popular way to access mental health services. This FAQ blog aims to explain what telehealth therapy is, how it works, and what you can expect from your sessions.

Crop ethnic female psychotherapist in formal clothes writing notes in clipboard while listening to black male patient complains in light studio

What is Telehealth Therapy?

Telehealth therapy, also known as online therapy or e-therapy, involves providing mental health services and support through digital communication tools like video calls, phone calls, or chat platforms.

Telehealth therapy leverages the power of telecommunications technology to deliver mental health care remotely. This means that, instead of meeting a therapist in an office, clients can communicate with licensed practitioners using devices they already have, like smartphones, tablets, or computers. The services offered via telehealth therapy range from individual counseling to group therapy sessions—all executed in a digital format.

Telehealth therapy is particularly beneficial for individuals who face barriers to accessing traditional in-person services. These barriers may include geographical limitations, physical disabilities, or busy schedules that make it difficult to commit to regular office visits. By facilitating therapy sessions online, telehealth therapy makes mental health care accessible to a larger audience.

In recent years, platforms for telehealth therapy have become more secure and user-friendly, making it easier than ever to connect with a therapist from the privacy of your own home. According to Healing Minds, the main aim of telehealth is to ensure that patients receive timely care, which can significantly improve their quality of life.

How Does Telehealth Therapy Work?

Telehealth therapy typically involves scheduling a session with a licensed therapist and connecting via a secure online platform. Sessions are similar to in-person therapy but conducted remotely.

When you sign up for telehealth therapy, the first step is to choose a secure platform that supports video conferencing, phone calls, or chat messaging. You’ll then schedule an appointment with a licensed therapist at a time that works for you. On the day of your session, you’ll log into the platform, where you’ll find your therapist ready to begin.

One of the greatest advantages of telehealth therapy is its simplicity. For video sessions, all you need is a stable internet connection and a device with a camera and microphone. The therapist will guide you through the process, ensuring that both you and the therapist can see and hear each other clearly. This real-time, face-to-face interaction is integral to the success of telehealth therapy.

According to a study highlighted by Courage to Connect Therapy, telehealth services have evolved to include a variety of delivery methods. These methods range from standard video calls to more innovative approaches, such as virtual reality therapy, which could become more common in the near future.

Telehealth therapy also addresses concerns about privacy and confidentiality. Many platforms use encryption and other security measures to ensure that your sessions remain private. These measures create a safe space where you can engage with your therapist openly, just as you would in an in-person setting.

What Are the Benefits of Telehealth Therapy?

The benefits include flexibility in scheduling, accessibility for those unable to visit a therapist in person, and the comfort of receiving therapy from your own space.

One of the most significant benefits of telehealth therapy is its unparalleled convenience. You can schedule sessions at times that fit into your busy lifestyle. This flexibility is particularly beneficial for individuals who work irregular hours, have family commitments, or travel frequently.

Telehealth therapy is also incredibly accessible. For individuals living in rural or remote areas, finding a therapist nearby can be challenging. Telehealth breaks down geographical barriers, connecting clients with therapists regardless of location. This accessibility ensures that quality mental health care is available to everyone, no matter where they live.

Being able to receive therapy in a familiar and comfortable environment, such as your home, can significantly reduce anxiety. This comfort can make it easier for individuals to open up and discuss difficult topics with their therapist. By creating a relaxed environment, telehealth therapy can enhance the overall effectiveness of the sessions.

Additionally, the cost savings associated with telehealth therapy cannot be ignored. You save on expenses like transportation and childcare, which can make therapy more affordable. Many telehealth therapy platforms also offer competitive pricing compared to traditional in-person sessions.

Are There Any Downsides to Telehealth Therapy?

Some potential drawbacks include technical issues, lack of personal connection due to the remote nature of the sessions, and limitations in treatment types that require in-person interaction.

While telehealth therapy offers numerous benefits, it is not without its challenges. Technical issues, such as poor internet connections or software glitches, can disrupt sessions and make it difficult to maintain a consistent therapeutic relationship. These disruptions can be frustrating for both the client and the therapist.

Another concern is the potential lack of personal connection. While video calls can replicate face-to-face interactions to some extent, they may not fully capture the nuances of in-person communication. This can be particularly challenging for individuals who require more in-depth emotional support.

Certain therapeutic techniques and interventions are also more effective when conducted in person. For example, therapies that rely on physical presence, such as certain types of body-oriented therapies, may not translate well to a digital format. For some clients, a combination of telehealth and in-person sessions may be the best approach to meet their needs.

Moreover, some individuals may feel uncomfortable with the technology itself, especially those who are not tech-savvy. This discomfort can create an additional barrier to accessing mental health services via telehealth.

Despite these challenges, many therapists and clients find ways to make telehealth therapy work effectively. A recent article from PubMed Central notes that with proper training and the use of user-friendly platforms, many of these technical and emotional barriers can be overcome.

How to Prepare for Your First Telehealth Therapy Session

To prepare, ensure you have a stable internet connection, choose a private and quiet location, and familiarize yourself with the telehealth platform being used.

Preparing for your first telehealth therapy session can help you make the most out of your experience. Start by testing your internet connection to ensure it is stable and strong enough to support a video call. Technical issues can be distracting, so addressing them beforehand is crucial.

Choosing the right location for your session is equally important. Find a quiet, private space where you won’t be interrupted. If you share your living space with others, communicate your need for privacy during your therapy session. Using headphones can also help to ensure that your conversation remains confidential.

Before your session, take a few minutes to familiarize yourself with the telehealth platform you will be using. Many platforms offer tutorials or customer support to help you get comfortable with the software. Knowing how to navigate the platform will help your session run smoothly.

Having a backup plan can also be beneficial. For instance, if you encounter technical difficulties, having the therapist’s phone number on hand allows you to switch to a phone call if necessary.

Taking the time to prepare can make a significant difference in the effectiveness of your telehealth therapy sessions. Feeling confident and ready will allow you to focus more on the therapeutic process rather than the technology.

What to Expect During a Telehealth Therapy Session

During a session, you can expect to discuss your concerns and goals with your therapist, similar to an in-person session. Therapists may also use various therapeutic techniques tailored to your needs.

A telehealth therapy session typically starts with a check-in, where the therapist and client discuss the client’s current emotional state and any pressing concerns. Much like an in-person session, the conversation flows naturally as the therapist guides you through discussing your thoughts, feelings, and experiences.

Therapists use a variety of techniques and modalities, tailored to each client’s needs. Whether it’s cognitive-behavioral therapy (CBT), mindfulness practices, or other therapeutic interventions, the goal remains the same: to provide support and strategies for managing mental health challenges.

One key difference is that telehealth sessions might incorporate some unique tools to enhance the experience. For example, some therapists share worksheets, videos, or other resources through the platform to complement the session.

It’s essential to communicate openly with your therapist about your goals for therapy during these sessions. Being clear about what you hope to achieve will help the therapist tailor their approach to best support your journey toward mental wellness.

Finding a Telehealth Therapist

To find a telehealth therapist, you can search through online directories, check with your insurance provider, or get a referral from a healthcare professional.

Looking for the right telehealth therapist can feel daunting, but various resources are available to assist in your search. Online directories can help you find licensed therapists who specialize in telehealth. Websites like Psychology Today offer searchable databases where you can filter therapists by specialization, location, and insurance.

Your insurance provider can also be a valuable resource. Many insurance companies now cover telehealth services, so checking which therapists are in-network can save you money. They often have lists of approved therapists available on their websites.

Don’t underestimate the power of personal referrals. Ask your primary healthcare provider for recommendations, or seek advice from friends or family members who have engaged in telehealth therapy.

Keep in mind that finding the right therapist can take time. It’s important to find someone you feel comfortable with, and whose approach aligns with your needs. Most therapists offer a brief initial consultation, often at no cost, to determine if they are a good fit for you.

Wrapping Up on Telehealth Therapy

Telehealth therapy offers a convenient and accessible way to receive mental health support from the comfort of your home. By understanding how it works and what to expect, you can make an informed decision about whether this type of therapy is right for you.